Honeywell Hiring Freshers-“Associate Data Management”

Name of the Company : Honeywell

Eligibility : B.Com / BA Graduate

Experience : 0-1 years

Job Location : Gurgaon

Designation : Associate Data Management

Job Description :

  • Research and investigate escalated customer claims resulting in a credit, return, and/or dispute for a thorough and timely resolution
  • Main responsibility is to respond to the customers’ demands via phone calls and e-mail in a polite and efficient manner.
  • Excellent communication skills
  • Review and resolve complex credit problems through investigation and analysis of credit information. Issues typically originate customers initiating and crediting themselves due to issues with orders
  • Acts as the Companies point person on day-to-day activities to determine appropriate resolution of disputes; if collections is deemed the appropriate resolution of disputes, the incumbent will forward toinformation to A/R for implementation of the collections process of past due accounts
  • Process credit memo when applicable
  • Process/Issue return authorizations to customers as requested
  • Determining the cause of the issue and preparing reports on the status ofdisputes
  • Performnecessary data entry for processing the resolution of the dispute
  • Suggest and recommend process changes to eliminate future disputes of a similar nature
  • The ability to communicate with customers regarding the status of accounts receivable and related credits in a professional, courteous and prompt manner
  • Establish and maintain goals of resolution within required business policies

Candidate Profile :

  • B.Com / BA Graduate
  • Excellent Computer Skills
  • Experience as credit , return and Dispute will be preferred
  • Excellent communicational abilities, oral taking into account the fact that they will have to deal with the
  • Internal customers and in write due to the fact that they will have to preparethe paperwork related to the daily activities.

    Apply Now

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